No support services on Thursday, 30th May!
Because of a public holiday, our office will be closed on Thursday 30th May.
No support requests or license purchases will be processed on this day.
We apologize for any inconvenience this might cause on your side. Thank you for your understanding.

Licensing & Purchasing

How many licenses do I need to purchase?
As written in the PDFreactor Software License Agreement a PDFreactor license can only be used on 1 (one) physical or virtual machine or isolated software co...
Thu, 10 Aug, 2017 at 2:43 PM
Do I get a discount for being an educational institute?
We offer a 30% discount for educational institutes such as schools, colleges or universities.
Thu, 10 Aug, 2017 at 3:04 PM
Do I get a volume discount if purchasing multiple license packs?
For blocks of license packs sold to one customer the following tiered discount is applicable: Purchase of 1-3 license packs: no discount. Purchase of 4...
Thu, 10 Aug, 2017 at 3:36 PM
Will my PDFreactor production license expire?
The license itself is perpetual and will never expire, i.e. the expiration of the Support & Maintenance Subscription has no influence on the functionali...
Fri, 8 Sep, 2017 at 4:21 PM
Do I need a license for my test, development, staging and preproduction environment?
Generally test and development servers do not have to be licensed, as long as they are used to develop and test the integration of PDFreactor into your appl...
Fri, 23 Nov, 2018 at 12:10 PM
How can I upgrade my PDFreactor license to a new major version?
Customers with a valid Support and Maintenance subscription are entitled to upgrade to the latest major version free of charge. If you are eligible for an u...
Wed, 11 Apr, 2018 at 12:19 PM
How long does it take until I get my purchased license?
Generally we will process a purchase within 1-2 hours (if we receive it during our office hours, which are 9:00AM to 6:00PM CEST). The end user/customer wil...
Wed, 27 Sep, 2017 at 4:48 PM
Where can I find information on pricing?
You can find PDFreactor (including addd-ons) pricing information on the PDFreactor website.
Tue, 17 Oct, 2017 at 10:06 AM
Do I have to replace the old license key file when purchasing a renewal of the 1 Year Support & Maintenance subscription?
With the purchase of the renewal you will receive an updated license key, which indicates the new support & maintenance expiration date. You do not have...
Wed, 1 Aug, 2018 at 2:44 PM