FAQ

Why has my support ticket been closed, although the issue has not been fixed yet?
While working on your support ticket, we might encounter an issue/problem, which can't be fixed immediately. In this case the issue/problem will be repo...
Tue, 10 Oct, 2017 at 11:38 AM
How can I debug JavaScript code that is processed by PDFreactor?
It is possible to attach a log which also contains JavaScript debug output (e.g. produced with console.log()) to the resulting PDF. When using the PDFre...
Fri, 20 Dec, 2019 at 11:53 AM
Why does the conversion of a simple document using the Web Service take more than 1 second on Windows
This particular issue is related to IPv6 and how the "localhost" name is resolved in Windows. By default if the web service URL is not defined in ...
Wed, 28 Oct, 2020 at 10:54 AM
PDF is not displayed in Internet Explorer or Edge
When using Microsoft Internet Explorer or Edge, PDFs embedded as an iframe may not be displayed.  This is a known issue with these web browsers and not rel...
Wed, 28 Oct, 2020 at 10:58 AM
How do I perform an unattended or silent install of PDFreactor?
You can execute an unattended install of PDFreactor via the command line like this:  PDFreactor_installer.exe -q In this case PDFreactor will be ins...
Thu, 6 Sep, 2018 at 12:29 PM
How to create a keystore from a certificate using the Oracle Java Keytool?
PDFreactor is able to sign the PDFs it creates. It requires a Keystore file in which the certificate to sign the PDF is included. What Do You Need? keyto...
Thu, 29 Sep, 2022 at 3:46 PM
How can I read the "keyAlias" from a Keystore?
What Do You Need? keytool to read they "keyAlias" from a keystore. The following command will show information about the Keystore "key...
Thu, 29 Sep, 2022 at 3:47 PM
Can I convert documents from the host system with command line API when using the PDFreactor Docker image?
The PDFreactor Docker image (available at https://hub.docker.com/r/realobjects/pdfreactor/) generally can only access files and documents available throu...
Mon, 25 Feb, 2019 at 11:19 AM
How Do I Create Running Table Headers?
If a page break occurs in a table with running table headers, the table headers are repeated for each page the table runs over. To ensure that the table hea...
Wed, 6 Mar, 2019 at 3:34 PM
How Do I Set CSS & XSLT Stylesheets?
You can set CSS style sheets either by referencing them in your document, setting or adding them using a configuration property, or inline in your document....
Fri, 20 Dec, 2019 at 11:52 AM